At the weekend I met a Homes for Haringey resident in Stroud Green who was suffering due to broken radiators. Workmen had been sent but she complained that the radiators hadn't been fixed properly, despite assurances.
I was knocking on doors with Katie, my Green Party colleague, and the resident invited us in and handed us instructions on how to assemble an oil-filled radiator. Well, I am no DIY expert, but Argos's clear as mud instructions meant we had the thing assembled in...well, it took a while, but we got there in the end.
This is a sad story. Here is a woman paying her council tax and rent, but who cannot rely on the council to do a proper repair job. As winter draws in, these issues become more and more serious. She shouldn't have had to shell out for a heater, nor lug it back from the shops.
I have reported the problem to the housing manager...and received an out of office reply. As a Homes for Haringey resident myself, I know only too well the difficulties residents face in trying to get even the simplest repair job done. It shouldn't be that way, clearly.
Onwards.
Thursday, 22 October 2009
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